Returns & Exchanges

At Palestinian Elegance, we take pride in the craftsmanship of our heritage-inspired fashion and want you to be completely satisfied with your purchase. If your order does not meet your expectations, we offer a seamless return and exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully pack the unworn items in their original packaging, ensuring all traditional embroidery and tags remain intact and undamaged.

• 3.
  Ship the Item

  Print your prepaid shipping label provided via email and drop off the package at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the garment, we will process your refund to the original payment method or ship your new exchange within 5-7 business days.